Note: Use on-line service request forms to submit the most common requests. See "Customer Service" web page section for:

• "Service Request Form" for maintenance services, accounting inquiries, address/phone number changes, insurance certificate, new resident information packages and general service matters.
• "Exterior Change Request Form" for change application submissions.
• "Resale Transaction Statement Request" to obtain written association account status to facilitate resale and refinancing transactions.

Mailing Address: 790 Watervliet Shaker Road, Latham, NY 12110-2207

E-Mail Addresses:

• Customer Service:       service@drm.net
• Customer Payments:    payments@drm.net
• Accounting Manager:   accounting@drm.net

Office Phone:   (518) 783-5000
Office Fax:       (518) 785-1476